PRIVACY POLICY
Effective Date: 23 June 2026
Last Updated: 23 June 2026
Canaco Technologies LLP (“Company”, “Canaco Technologies LLP”, “NextEvent”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal and business information entrusted to us.
This Privacy Policy explains how we collect, use, store, process, disclose, and protect information when you access or use NextEvent, including our websites nexteventapp.in and nexteventapp.com, software applications, mobile applications, and related services (collectively referred to as the “Services”).
By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.
1. INFORMATION WE COLLECT
We may collect information directly from you, automatically through your use of the Services, or from third-party integrations.
Information collected may include:
• Full name
• Business name
• Email address
• Phone number
• Billing information
• Venue information
• Event details
• Customer records
• Booking information
• Communication history
• Device information
• Browser information
• IP address
• Usage analytics
• Login activity
• Support requests
We may also collect information provided by users through forms, enquiries, integrations, communications, uploads, and other interactions with the platform.
2. HOW WE USE YOUR INFORMATION
We use collected information to:
• Provide and maintain the Services
• Create and manage user accounts
• Process subscriptions and payments
• Deliver customer support
• Improve platform functionality
• Monitor platform performance and security
• Send service-related notifications
• Facilitate communications through the platform
• Generate reports and analytics
• Comply with legal obligations
• Prevent fraud, abuse, and unauthorized access
We process information only for legitimate business purposes related to operating and improving NextEvent.
3. CUSTOMER DATA
NextEvent is designed to help businesses manage venues, bookings, enquiries, customers, events, and operations.
Information entered into the platform by customers remains the property of the respective customer or business.
By using the Services, you grant Canaco Technologies LLP permission to process, store, backup, transmit, and display such information solely for the purpose of providing, maintaining, securing, and improving the Services.
4. PAYMENT INFORMATION
Payments may be processed through authorized third-party payment service providers.
NextEvent does not store complete credit card, debit card, UPI, net banking, or payment credentials on its own servers unless specifically required and legally permitted.
Payment processing is governed by the policies and security standards of the respective payment provider.
5. COMMUNICATIONS
The Services may enable communication through:
• WhatsApp
• SMS
• Email
• Notifications
• Automated reminders
• Follow-up automation
Users are solely responsible for ensuring that communications sent through the platform comply with applicable laws, regulations, privacy requirements, and messaging policies.
We may send operational communications including:
• Account notifications
• Billing notices
• Security alerts
• Product updates
• Service announcements
6. COOKIES AND ANALYTICS
Our websites and applications may use cookies, analytics tools, and similar technologies to:
• Improve user experience
• Understand website usage
• Analyze traffic patterns
• Enhance platform performance
• Measure effectiveness of features and marketing efforts
Users may configure browser settings to manage cookies; however, certain functionality may be affected.
7. INFORMATION SHARING
We do not sell personal information.
Information may be shared only where reasonably necessary, including with:
• Payment providers
• Cloud infrastructure providers
• Analytics providers
• Communication service providers
• Legal and regulatory authorities when required by law
• Professional advisors and service partners assisting in business operations
All such disclosures are limited to legitimate business, legal, security, or operational purposes.
8. DATA SECURITY
We implement reasonable administrative, technical, and organizational measures to protect information from unauthorized access, disclosure, alteration, misuse, or destruction.
These measures may include:
• Access controls
• Authentication systems
• Encryption technologies
• Security monitoring
• Secure infrastructure practices
While we strive to maintain high security standards, no method of transmission or storage is completely secure. Therefore, absolute security cannot be guaranteed.
9. DATA RETENTION
Information is retained for as long as necessary to:
• Provide Services
• Maintain business records
• Comply with legal obligations
• Resolve disputes
• Enforce agreements
Upon account closure or termination, certain information may be retained where required by law, contractual obligations, security requirements, or legitimate business purposes.
10. THIRD-PARTY SERVICES
NextEvent may integrate with third-party platforms and service providers, including:
• Payment gateways
• WhatsApp providers
• Cloud hosting providers
• Analytics providers
• Communication platforms
• API providers
Use of such services may be subject to the privacy policies and terms of those third parties.
Canaco Technologies LLP is not responsible for the privacy practices of third-party services.
11. YOUR RIGHTS
Subject to applicable laws, users may have the right to:
• Access information associated with their account
• Request correction of inaccurate information
• Request deletion of certain information
• Withdraw consent where applicable
• Object to certain processing activities
Requests may be submitted using the contact details provided below.
12. CHILDREN’S PRIVACY
The Services are intended for business and professional use and are not directed toward children under the age of 18.
We do not knowingly collect personal information from children.
If we become aware that information has been collected from a child without appropriate authorization, reasonable steps will be taken to remove such information.
13. INTERNATIONAL DATA PROCESSING
Information may be processed, stored, or transferred through systems and service providers located in different jurisdictions.
By using the Services, you consent to such processing where necessary for operation of the platform.
14. CHANGES TO THIS PRIVACY POLICY
Canaco Technologies LLP may update this Privacy Policy from time to time.
Updated versions will be published on:
nexteventapp.in
nexteventapp.com
Continued use of the Services after publication of revised policies constitutes acceptance of those changes.
15. CONTACT INFORMATION
Canaco Technologies LLP
Operating Brand: NextEvent
Official Websites
nexteventapp.in
nexteventapp.com
Email Addresses
info@canaco.dev
info@nexteventapp.in
info@nexteventapp.com
Phone
+91 77308 28040
For privacy, security, compliance, or data-related inquiries, please contact us using the details above.
© 2026 Canaco Technologies LLP. All Rights Reserved.